Side by side
| Delivery apps | snactr | |
|---|---|---|
| What it costs | Commission on each order, typically 15% to 30% | $99/month per location, 0% commission |
| Where the payment goes | To the app, which pays you out after taking its cut | Straight into your own Stripe account |
| Whose brand guests see | The app's, next to other restaurants | Yours, on your own domain |
| Who owns the customer | The app. You usually get limited guest details | You. Name, phone, email, and order history |
| Your menu prices | Often marked up to cover the commission | The same prices as in your restaurant |
The commission adds up
A restaurant doing $20,000 a month in app orders at a 30% commission pays $6,000 a month to the app. The same $20,000 through snactr costs $99, plus Stripe's card processing fee of about 3%.
The gap is largest for your repeat customers. They already know you and come back on their own, so there's no reason to pay a commission every time they order.
You keep the relationship
When a guest orders through snactr, they're your customer, not the app's. You see who ordered, what they ordered, and how to reach them, and with their permission you can offer them a promo code next time. That's hard to do when the app keeps the guest's details.
Switch at your own pace
You don't have to switch overnight. Many restaurants start by moving their regulars to direct ordering while keeping their app listings running. Put your snactr link on your website, your Google Business Profile, your social accounts, and a card in every takeout bag. Every order that comes through it is one you don't pay commission on.
See pricing or common questions.